{"id":1819,"date":"2025-09-30T15:13:19","date_gmt":"2025-09-30T13:13:19","guid":{"rendered":"https:\/\/www.andaman.sk\/?page_id=1819"},"modified":"2025-12-18T11:38:53","modified_gmt":"2025-12-18T10:38:53","slug":"vseobecne-obchodne-podmienky","status":"publish","type":"page","link":"https:\/\/www.andaman.sk\/en\/vseobecne-obchodne-podmienky\/","title":{"rendered":"General Terms and Conditions"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Obchodn\u00e1 spolo\u010dnos\u0165:<br><\/strong>ROVER GROUP s.r.o.,<br>S\u00eddlo: Kostoln\u00e9 n\u00e1mestie 9\/3, 071 01 Michalovce<br>I\u010cO: 51&nbsp;293&nbsp;188<br>DI\u010c: 2120664436<br>e-mail: info@andamam.sk<br>Tel.: +421&nbsp;917&nbsp;500 035<br>zap\u00edsan\u00e1 v&nbsp;obchodnom registri Mestsk\u00e9ho s\u00fadu Ko\u0161ice, Oddiel: Sro, vlo\u017eka \u010d. : 43046\/V<br>pre predaj produktov a&nbsp;slu\u017eieb prostredn\u00edctvom on-line obchodu umiestnen\u00e9ho na internetovej<br>adrese www.andaman.sk<br>( \u010falej len \u201eprev\u00e1dzkovate\u013e\u201c )<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">\u010cl. I.<br>\u00davodn\u00e9 ustanovenia<\/h2>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">Prev\u00e1dzkovate\u013e poskytuje v&nbsp;r\u00e1mci svojej \u010dinnosti v&nbsp;prev\u00e1dzke na adrese Kostoln\u00e9 n\u00e1mestie<br>9\/3, 071 01 Michalovce slu\u017eby thajsk\u00fdch a&nbsp;balijsk\u00fdch mas\u00e1\u017ei prostredn\u00edctvom<br>certifikovan\u00fdch thajsk\u00fdch a&nbsp;balijsk\u00fdch mas\u00e9rok.<br>Tieto V\u0160EOBECN\u00c9 OBCHODN\u00c9 PODMIENKY ( \u010falej len \u201eVOP\u201c) upravuj\u00fa pr\u00e1vne<br>vz\u0165ahy, ktor\u00e9 vznikaj\u00fa medzi prev\u00e1dzkovate\u013eom \u2013 obchodnou spolo\u010dnos\u0165ou ROVER<br>GROUP s.r.o. a&nbsp;klientami ( \u010falej aj ako \u201ez\u00e1kazn\u00edci\u201c ) v&nbsp;r\u00e1mci poskytovania slu\u017eieb, pri\u010dom<br>vytv\u00e1raj\u00fa z\u00e1kladn\u00fa pr\u00e1vnu \u00fapravu t\u00fdchto vz\u0165ahov. V&nbsp;jednotliv\u00fdch pr\u00edpadoch \u2013 pr\u00e1vnych<br>vz\u0165ahoch medzi prev\u00e1dzkovate\u013eom a&nbsp;z\u00e1kazn\u00edkom je mo\u017en\u00e9 sa od t\u00fdchto VOP odch\u00fdli\u0165<br>a&nbsp;niektor\u00e9 n\u00e1le\u017eitosti pr\u00e1vnych vz\u0165ahov rie\u0161i\u0165 individu\u00e1lne. Plat\u00ed, \u017ee individu\u00e1lna \u00faprava,<br>ktor\u00e1 rie\u0161i pr\u00e1vne vz\u0165ahy odch\u00fdlne od t\u00fdchto VOP m\u00e1 prednos\u0165 pred \u00fapravou obsiahnutou vo<br>VOP.<br>VOP upravuj\u00fa podmienky poskytovania slu\u017eieb v&nbsp;oblasti relaxa\u010dn\u00fdch a&nbsp;tradi\u010dn\u00fdch mas\u00e1\u017e\u00ed \u2013<br>thajsk\u00fdch a&nbsp;balijsk\u00fdch mas\u00e1\u017e\u00ed vr\u00e1tane predaja produktov \u2013 dar\u010dekov\u00fdch poukazov ur\u010den\u00fdch<br>pre tieto slu\u017eby.<br>Telefonick\u00fdm, elektronick\u00fdm, alebo \u00fastnym ( osobn\u00fdm ) objednan\u00edm konkr\u00e9tneho term\u00ednu<br>slu\u017eby, alebo n\u00e1kupom dar\u010dekov\u00e9ho poukazu prejavuje z\u00e1kazn\u00edk svoj s\u00fahlas so VOP<br>prev\u00e1dzkovate\u013ea.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">\u010cl. II.<br>Poskytovan\u00e9 slu\u017eby<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Prev\u00e1dzkovate\u013e pon\u00faka slu\u017eby v&nbsp;oblasti relaxa\u010dn\u00fdch a&nbsp;tradi\u010dn\u00fdch thajsk\u00fdch a&nbsp;balijsk\u00fdch<br>mas\u00e1\u017e\u00ed pod\u013ea aktu\u00e1lnej ponuky zverejnenej na webovej str\u00e1nke www.andaman.sk alebo<br>priamo v&nbsp;prev\u00e1dzke na adrese Kostoln\u00e9 n\u00e1mestie 9\/3, 071 01 Michalovce.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">\u010cl. III.<\/h2>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Objedn\u00e1vky, rezerv\u00e1cie, vznik zmluvn\u00e9ho vz\u0165ahu<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Z\u00e1kazn\u00edk si m\u00f4\u017ee objedna\u0165 slu\u017eby u&nbsp;prev\u00e1dzkovate\u013ea osobne priamo v&nbsp;prev\u00e1dzke<br>prev\u00e1dzkovate\u013ea, alebo prostredn\u00edctvom telefonickej, e-mailovej objedn\u00e1vky, alebo<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">prostredn\u00edctvom online formul\u00e1ra na webovej str\u00e1nke prev\u00e1dzkovate\u013ea www.andaman.sk<br>cez rezerva\u010dn\u00fd syst\u00e9m.<br>Objedn\u00e1vka, resp. rezerv\u00e1cia z\u00e1kazn\u00edka bude obsahova\u0165 najm\u00e4 ozna\u010denie po\u017eadovan\u00e9ho typu<br>poskytovanej slu\u017eby, d\u00e1tum a \u010das poskytovanej slu\u017eby, ozna\u010denie z\u00e1kazn\u00edka v&nbsp;rozsahu meno,<br>priezvisko, adresa z\u00e1kazn\u00edka \u2013 objedn\u00e1vate\u013ea ( \u010falej v&nbsp;texte aj ako \u201eobjedn\u00e1vate\u013e\u201c ) a&nbsp;kontakt<br>na z\u00e1kazn\u00edka \u2013 e-mailov\u00fa adresu, resp. telef\u00f3nne \u010d\u00edslo.<br>Zmluvn\u00fd vz\u0165ah medzi potencion\u00e1lnym klientom \u2013 z\u00e1kazn\u00edkom a&nbsp;prev\u00e1dzkovate\u013eom vznik\u00e1 a\u017e<br>po potvrden\u00ed rezerv\u00e1cie, resp. objedn\u00e1vky zo strany prev\u00e1dzkovate\u013ea.<br>Zru\u0161enie, alebo zmena rezerv\u00e1cie je mo\u017en\u00e1 najnesk\u00f4r 24 hod\u00edn pred dohodnut\u00fdm term\u00ednom<br>poskytovania slu\u017eby. Pri neskor\u0161om zru\u0161en\u00ed si prev\u00e1dzkovate\u013e vyhradzuje pr\u00e1vo \u00fa\u010dtova\u0165<br>zmluvn\u00fa pokutu vo v\u00fd\u0161ke 20% z&nbsp;ceny poskytovanej slu\u017eby, ke\u010f\u017ee na dohodnut\u00fd term\u00edn<br>poskytnutia slu\u017eby z\u00e1kazn\u00edkovi, prev\u00e1dzkovate\u013e rezervoval relevantn\u00e9 \u010dasti priestorov,<br>kapacitu a&nbsp;predp\u00edsan\u00e9 temperovanie priestorov.<br>V&nbsp;pr\u00edpade, ak sa z\u00e1kazn\u00edk do prev\u00e1dzky prev\u00e1dzkovate\u013ea za \u00fa\u010delom poskytnutia slu\u017eby<br>dostav\u00ed po dohodnutom \u010dase, slu\u017eba bude vykonan\u00e1 v&nbsp;skr\u00e1tenom rozsahu tak, \u017ee skon\u010d\u00ed<br>v&nbsp;p\u00f4vodne stanovenom \u010dase, bez n\u00e1roku na finan\u010dn\u00fa kompenz\u00e1ciu z\u00e1kazn\u00edka.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">\u010cl. IV.<br>Platobn\u00e9 podmienky<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ceny jednotliv\u00fdch slu\u017eieb poskytovan\u00fdch prev\u00e1dzkovate\u013eom s\u00fa zverejnen\u00e9 na webovej<br>str\u00e1nke prev\u00e1dzkovate\u013ea www.andaman.sk a&nbsp;priamo v&nbsp;prev\u00e1dzke prev\u00e1dzkovate\u013ea.<br>prev\u00e1dzkovate\u013e, ako poskytovate\u013e slu\u017eieb si vyhradzuje pr\u00e1vo jednostranne meni\u0165 ceny<br>jednotliv\u00fdch slu\u017eieb.<br>Cenu slu\u017eby \u2013 mas\u00e1\u017ee a&nbsp;cenu dar\u010dekov\u00e9ho poukazu a&nbsp;pr\u00edpadn\u00e9 n\u00e1klady spojen\u00e9 s&nbsp;dodan\u00edm<br>tovaru pod\u013ea k\u00fapnej zmluvy m\u00f4\u017ee z\u00e1kazn\u00edk uhradi\u0165 prev\u00e1dzkovate\u013eovi nasledovn\u00fdmi<br>sp\u00f4sobmi:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>v&nbsp;hotovosti v&nbsp;prev\u00e1dzke prev\u00e1dzkovate\u013ea na adrese Kostoln\u00e9 n\u00e1mestie 9\/3, 071 01<br>Michalovce;<\/li>\n\n\n\n<li>bezhotovostne prevodom na bankov\u00fd \u00fa\u010det prev\u00e1dzkovate\u013ea \u010d. SK10 0900 0000 0052 3938 2752<br>veden\u00fd v Slovenskej Sporite\u013eni, a.s.<\/li>\n\n\n\n<li>bezhotovostne platobnou kartou prostredn\u00edctvom platobn\u00e9ho syst\u00e9mu Stripe a Link ;<br>V\u00a0pr\u00edpade platby v\u00a0hotovosti je cena za slu\u017ebu\/poukaz splatn\u00e1 pri preberan\u00ed tovaru, alebo<br>slu\u017eby. V\u00a0pr\u00edpade bezhotovostnej platby je cena splatn\u00e1 de\u0148 nasleduj\u00faci po dni uzavretia<br>zmluvy.<br>K\u00fapna cena sa pova\u017euje za zaplaten\u00fa v\u00a0tom momente, ku ktor\u00e9mu bola v\u00a0plnej v\u00fd\u0161ke<br>prip\u00edsan\u00e1 na \u00fa\u010det prev\u00e1dzkovate\u013ea , v\u00a0pr\u00edpade platby v\u00a0hotovosti v\u00a0prev\u00e1dzke prev\u00e1dzkovate\u013ea<br>okamihom jej prevzatia v\u00a0plnej v\u00fd\u0161ke prev\u00e1dzkovate\u013eom.<br>Nezaplatenie dohodnutej ceny riadne a\u00a0v\u010das sa pova\u017euje za podstatn\u00e9 poru\u0161enie zmluvy zo<br>strany z\u00e1kazn\u00edka, pri\u010dom prev\u00e1dzkovate\u013e m\u00e1 pr\u00e1vo od zmluvy odst\u00fapi\u0165, alebo objedn\u00e1vku<br>stornova\u0165. V\u00a0uvedenom pr\u00edpade m\u00e1 prev\u00e1dzkovate\u013e n\u00e1rok na n\u00e1hradu \u0161kody.<br>Prev\u00e1dzkovate\u013e ako poskytovate\u013e slu\u017eieb vyd\u00e1va dar\u010dekov\u00e9 poukazy, ktor\u00e9 m\u00f4\u017ee z\u00e1kazn\u00edk<br>vyu\u017ei\u0165 na zak\u00fapenie slu\u017eby &#8211; konkr\u00e9tnych druhov thajsk\u00fdch a balijsk\u00fdch mas\u00e1\u017e\u00ed. Poukaz nie<br>je mo\u017en\u00e9 vymeni\u0165 za hotovos\u0165.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Platnos\u0165 dar\u010dekov\u00e9ho poukazu je jeden rok od jeho zak\u00fapenia. Dobu platnosti dar\u010dekov\u00e9ho<br>poukazu nie je mo\u017en\u00e9 pred\u013a\u017ei\u0165. V&nbsp;pr\u00edpade, \u017ee slu\u017eby zak\u00fapen\u00e9 prostredn\u00edctvom dar\u010dekov\u00e9ho<br>poukazu nebud\u00fa do tohto term\u00ednu vy\u010derpan\u00e9, z\u00e1kazn\u00edk str\u00e1ca n\u00e1rok na ich \u010derpanie a&nbsp;to bez<br>akejko\u013evek formy n\u00e1hrady zo strany prev\u00e1dzkovate\u013ea.<br>Dar\u010dekov\u00fd poukaz je mo\u017en\u00e9 pou\u017ei\u0165 na \u00fahradu slu\u017eby v&nbsp;hodnote, ktor\u00e1 je na poukaze<br>nap\u00edsan\u00e1. Platbu poukazom je nutn\u00e9 nahl\u00e1si\u0165 prev\u00e1dzkovate\u013eovi pred za\u010diatkom slu\u017eby pre<br>overenie jeho platnosti.<br>Hodnota poukazu je uveden\u00e1 v&nbsp;EUR. Nevy\u010derpan\u00fa hodnotu dar\u010dekov\u00e9ho poukazu nie je<br>mo\u017en\u00e9 vymeni\u0165 za finan\u010dn\u00fa hotovos\u0165, ani sa z&nbsp;poukazu nevyd\u00e1va. Dar\u010dekov\u00fd poukaz je<br>mo\u017en\u00e9 pou\u017ei\u0165 aj pre \u010diasto\u010dn\u00fa \u00fahradu s&nbsp;hotovostn\u00fdm doplatkom.<br>Term\u00edn \u010derpania slu\u017eieb je z\u00e1kazn\u00edk povinn\u00fd si objedna\u0165 \u2013 rezervova\u0165 prostredn\u00edctvom<br>komunika\u010dn\u00fdch kan\u00e1lov uveden\u00fdch na webovej str\u00e1nke prev\u00e1dzkovate\u013ea www.andaman.sk<br>v&nbsp;\u010dasti kontakt alebo rezerv\u00e1cia. Po potvrden\u00ed rezerv\u00e1cie zo strany prev\u00e1dzkovate\u013ea sa t\u00e1to<br>st\u00e1va pre obe zmluvn\u00e9 strany z\u00e1v\u00e4znou.<br>Prev\u00e1dzkovate\u013e nezodpoved\u00e1 za stratu, alebo po\u0161kodenie dar\u010dekov\u00e9ho poukazu z\u00e1kazn\u00edkom<br>a&nbsp;rovnako nezodpoved\u00e1 ani za zneu\u017eitie dar\u010dekov\u00e9ho poukazu v&nbsp;pr\u00edpade jeho straty, alebo<br>po\u0161kodenia z\u00e1kazn\u00edkom.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">\u010cl. V.<br>Zodpovednos\u0165<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Mas\u00e1\u017ene slu\u017eby poskytovan\u00e9 prev\u00e1dzkovate\u013eom s\u00fa ur\u010den\u00e9 na relax\u00e1ciu a&nbsp;regener\u00e1ciu, pri\u010dom<br>nenahr\u00e1dzaj\u00fa zdravotn\u00fa alebo odborn\u00fa lek\u00e1rsku starostlivos\u0165.<br>Z\u00e1kazn\u00edk sa zav\u00e4zuje pred samotn\u00fdm poskytnut\u00edm slu\u017eby informova\u0165 prev\u00e1dzkovate\u013ea, resp.<br>mas\u00e9ra o&nbsp;v\u0161etk\u00fdch zdravotn\u00fdch obmedzeniach alebo kontraindik\u00e1ci\u00e1ch.<br>Prev\u00e1dzkovate\u013e nezodpoved\u00e1 za \u0161kody na zdrav\u00ed sp\u00f4soben\u00e9 zaml\u010dan\u00edm d\u00f4le\u017eit\u00fdch<br>zdravotn\u00fdch inform\u00e1ci\u00ed zo strany z\u00e1kazn\u00edka.<br>Z\u00e1kazn\u00edk je na za\u010diatku slu\u017eby obozn\u00e1men\u00fd so zdravotn\u00fdmi rizikami, indik\u00e1ciami<br>a&nbsp;kontraindik\u00e1ciami, pri\u010dom samotn\u00fdm podst\u00fapen\u00edm slu\u017eby z\u00e1kazn\u00edk ude\u013euje s\u00fahlas s&nbsp;jej<br>vykonan\u00edm.<br>Poskytnutie slu\u017eby m\u00f4\u017ee by\u0165 zo strany prev\u00e1dzkovate\u013ea odmietnut\u00e9 v&nbsp;pr\u00edpade, ak sa:<br>a) z\u00e1kazn\u00edk dostav\u00ed do prev\u00e1dzky so zjavn\u00fdmi pr\u00edznakmi infek\u010dn\u00fdch chor\u00f4b;<br>b) z\u00e1kazn\u00edk dostav\u00ed do prev\u00e1dzky pod vplyvom alkoholick\u00fdch n\u00e1pojov alebo pod<br>vplyvom omamn\u00fdch a&nbsp;psychotropn\u00fdch l\u00e1tok;<br>c) z\u00e1kazn\u00edk dostav\u00ed do prev\u00e1dzky v&nbsp;nevyhovuj\u00facom hygienickom stave;<br>d) z\u00e1kazn\u00edk dostav\u00ed do prev\u00e1dzky so zdravotn\u00fdmi \u0165a\u017ekos\u0165ami, ktor\u00e9 s\u00fa nezlu\u010dite\u013en\u00e9<br>s&nbsp;vykonan\u00edm slu\u017eby;<br>e) z\u00e1kazn\u00edk sa po\u010das rezerv\u00e1cie term\u00ednu\/objedn\u00e1vania slu\u017eby vyjadruje nepr\u00edstojn\u00fdm<br>sp\u00f4sobom.<br>Prev\u00e1dzkovate\u013e je opr\u00e1vnen\u00fd poskytovanie slu\u017eby pred\u010dasne ukon\u010di\u0165, ak sa:<br>a) u&nbsp;z\u00e1kazn\u00edka po\u010das vykon\u00e1vania slu\u017eby objavia pr\u00edznaky infek\u010dn\u00fdch ochoren\u00ed, alebo<br>b) u&nbsp;z\u00e1kazn\u00edka objavia zjavn\u00e9 pr\u00edznaky podnapitosti \u010di vplyv omamn\u00fdch<br>a&nbsp;psychotropn\u00fdch l\u00e1tok, alebo<br>c) u&nbsp;z\u00e1kazn\u00edka objavia zjavn\u00e9 pr\u00edznaky zdravotn\u00fdch \u0165a\u017ekost\u00ed nezlu\u010dite\u013en\u00fdch<br>s&nbsp;vykon\u00e1van\u00edm slu\u017eby, alebo<br>d) sa bude z\u00e1kazn\u00edk spr\u00e1va\u0165 nepr\u00edstojn\u00fdm a&nbsp;nevhodn\u00fdm sp\u00f4sobom.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vstupom do prev\u00e1dzky vyjadruje z\u00e1kazn\u00edk s\u00fahlas so svojou povinnos\u0165ou dodr\u017eiava\u0165 pravidl\u00e1<br>bezpe\u010dnosti pr\u00e1ce a prevencie riz\u00edk na pracovisku prev\u00e1dzkovate\u013ea a povinnosti dodr\u017eiava\u0165<br>bezpe\u010dnostn\u00e9 pokyny obsluhuj\u00faceho person\u00e1lu.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">\u010cl. VI.<br>Reklam\u00e1cia slu\u017eieb<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">V&nbsp;pr\u00edpade nespokojnosti z\u00e1kazn\u00edka s&nbsp;poskytnut\u00fdmi slu\u017ebami m\u00e1 z\u00e1kazn\u00edk pr\u00e1vo poda\u0165<br>reklam\u00e1ciu alebo s\u0165a\u017enos\u0165 osobne priamo v&nbsp;prev\u00e1dzke prev\u00e1dzkovate\u013ea, p\u00edsomne na adrese<br>s\u00eddla prev\u00e1dzkovate\u013ea, pr\u00edpadne e-mailom na adrese: info@andaman.sk.<br>Pri reklam\u00e1ci\u00ed poskytnut\u00fdch slu\u017eieb je z\u00e1kazn\u00edk povinn\u00fd bezodkladne a&nbsp;hodnovern\u00fdm<br>sp\u00f4sobom preuk\u00e1za\u0165, \u017ee predmet reklam\u00e1cie s\u00favis\u00ed s&nbsp;konkr\u00e9tnym pochyben\u00edm<br>prev\u00e1dzkovate\u013ea.<br>Prev\u00e1dzkovate\u013e sa zav\u00e4zuje vybavi\u0165 reklam\u00e1ciu v&nbsp;primeranej lehote.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">\u010cl. VII.<\/h2>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Pr\u00e1vo na odst\u00fapenie od zmluvy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Z\u00e1kazn\u00edk m\u00e1 pr\u00e1vo na odst\u00fapenie od zmluvy uzatvorenej s&nbsp;prev\u00e1dzkovate\u013eom na dia\u013eku bez<br>uvedenia d\u00f4vodu v&nbsp;lehote 14 dn\u00ed s&nbsp;v\u00fdnimkou zml\u00fav, predmetom ktor\u00fdch je poskytnutie<br>slu\u017eby, ak:<br>a) pod\u013ea zmluvy m\u00e1 prev\u00e1dzkovate\u013e poskytn\u00fa\u0165 tieto slu\u017eby v&nbsp;presne dohodnutom \u010dase<br>alebo v&nbsp;presne dohodnutej lehote,<br>b) do\u0161lo k&nbsp;\u00fapln\u00e9mu poskytnutiu slu\u017eby a&nbsp;poskytovanie slu\u017eby za\u010dalo pred uplynut\u00edm<br>lehoty na odst\u00fapenie od zmluvy s&nbsp;v\u00fdslovn\u00fdm s\u00fahlasom z\u00e1kazn\u00edka a&nbsp;z\u00e1kazn\u00edk vyhl\u00e1sil,<br>\u017ee bol riadne pou\u010den\u00fd o&nbsp;tom, \u017ee vyjadren\u00edm s\u00fahlasu str\u00e1ca pr\u00e1vo na odst\u00fapenie od<br>zmluvy po \u00faplnom poskytnut\u00ed slu\u017eby, ak je pod\u013ea zmluvy z\u00e1kazn\u00edk povinn\u00fd zaplati\u0165<br>cenu.<br>Lehota na odst\u00fapenie od zmluvy uplynie po 14 d\u0148och odo d\u0148a uzavretia zmluvy, pri\u010dom<br>lehota na odst\u00fapenie od zmluvy sa pova\u017euje za zachovan\u00fa, ak bude ozn\u00e1menie o&nbsp;odst\u00fapen\u00ed<br>zaslan\u00e9 prev\u00e1dzkovate\u013eovi v&nbsp;uvedenej lehote. Pri uplatnen\u00ed pr\u00e1va na odst\u00fapenie od zmluvy je<br>z\u00e1kazn\u00edk povinn\u00fd informova\u0165 prev\u00e1dzkovate\u013ea o&nbsp;svojom rozhodnut\u00ed odst\u00fapi\u0165 od zmluvy<br>jednozna\u010dn\u00fdm vyhl\u00e1sen\u00edm p\u00edsomne na adrese s\u00eddla prev\u00e1dzkovate\u013ea, alebo e-mailom na<br>adrese: info@andaman.sk. Na tento \u00fa\u010del je z\u00e1kazn\u00edk opr\u00e1vnen\u00fd pou\u017ei\u0165 vzorov\u00fd formul\u00e1r na<br>odst\u00fapenie od zmluvy.<br>V&nbsp;pr\u00edpade odst\u00fapenia od zmluvy sa zmluva uzatvoren\u00e1 na dia\u013eku ru\u0161\u00ed od po\u010diatku. V&nbsp;pr\u00edpade<br>odst\u00fapenia od zmluvy vr\u00e1ti prev\u00e1dzkovate\u013e pe\u0148a\u017en\u00e9 prostriedky prijat\u00e9 od z\u00e1kazn\u00edka do 14<br>dn\u00ed od odst\u00fapenia od zmluvy z\u00e1kazn\u00edkom, a&nbsp;to rovnak\u00fdm sp\u00f4sobom, ak\u00fdm ich<br>prev\u00e1dzkovate\u013e od z\u00e1kazn\u00edka prijal. Tovar ( dar\u010dekov\u00fd poukaz ) mus\u00ed by\u0165 prev\u00e1dzkovate\u013eovi<br>vr\u00e1ten\u00fd do 14 dn\u00ed od doru\u010denia ozn\u00e1menia o&nbsp;odst\u00fapen\u00ed prev\u00e1dzkovate\u013eovi. Prev\u00e1dzkovate\u013e<br>nie je opr\u00e1vnen\u00fd vr\u00e1ti\u0165 prijat\u00e9 pe\u0148a\u017en\u00e9 prostriedky z\u00e1kazn\u00edkovi sk\u00f4r, ne\u017e mu z\u00e1kazn\u00edk tovar<br>vr\u00e1ti ( dar\u010dekov\u00fd poukaz ) alebo preuk\u00e1\u017ee, \u017ee tovar prev\u00e1dzkovate\u013eovi odoslal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V&nbsp;pr\u00edpade, ak z\u00e1kazn\u00edk po\u017eiada o&nbsp;za\u010datie poskytovania slu\u017eby po\u010das lehoty na odst\u00fapenie od<br>zmluvy, je z\u00e1kazn\u00edk povinn\u00fd uhradi\u0165 prev\u00e1dzkovate\u013eovi cenu za skuto\u010dne poskytnut\u00e9 plnenie<br>do d\u0148a, kedy bolo prev\u00e1dzkovate\u013eovi ozn\u00e1men\u00e9 rozhodnutie z\u00e1kazn\u00edka od zmluvy odst\u00fapi\u0165.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">\u010cl. VIII.<\/h2>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Alternat\u00edvne rie\u0161enie sporov<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Z\u00e1kazn\u00edk m\u00e1 v zmysle \u00a711 ods. 1 z\u00e1kona \u010d. 391\/2015 Z.z. o alternat\u00edvnom rie\u0161en\u00ed<br>spotrebite\u013esk\u00fdch sporov pr\u00e1vo obr\u00e1ti\u0165 sa na prev\u00e1dzkovate\u013ea so \u017eiados\u0165ou o n\u00e1pravu, ak sa<br>domnieva, \u017ee prev\u00e1dzkovate\u013e poru\u0161il jeho pr\u00e1va alebo nie je spokojn\u00fd so sp\u00f4sobom, ktor\u00fdm<br>prev\u00e1dzkovate\u013e vybavil jeho reklam\u00e1ciu.<br>Ak na \u017eiados\u0165 odpovedal prev\u00e1dzkovate\u013e zamietavo alebo na \u017eiados\u0165 neodpovedal do 30 dn\u00ed<br>odo d\u0148a jej odoslania m\u00e1 z\u00e1kazn\u00edk pr\u00e1vo poda\u0165 n\u00e1vrh na za\u010datie alternat\u00edvneho rie\u0161enia sporu<br>v zmysle \u00a7 11 ods.2 z\u00e1kona \u010d. 391\/2015 Z.z. o alternat\u00edvnom rie\u0161en\u00ed spotrebite\u013esk\u00fdch sporov.<br>Z\u00e1kazn\u00edk m\u00e1 pr\u00e1vo vybra\u0165 si subjekt alternat\u00edvneho rie\u0161enia spotrebite\u013esk\u00e9ho sporu. Aktu\u00e1lny<br>zoznam subjektov alternat\u00edvneho rie\u0161enia spotrebite\u013esk\u00fdch sporov a bli\u017e\u0161ie inform\u00e1cie o<br>alternat\u00edvnom rie\u0161en\u00ed spotrebite\u013esk\u00fdch sporov, najm\u00e4 o mo\u017enostiach a podmienkach<br>alternat\u00edvneho rie\u0161enia spotrebite\u013esk\u00fdch sporov je uveden\u00fd na str\u00e1nke Ministerstva<br>hospod\u00e1rstva Slovenskej republiky&nbsp;http:\/\/www.economy.gov.sk\/alternativne-riesenie-<br>spotrebitelskych-sporov-iir\/146965s.<br>Alternat\u00edvne rie\u0161enie sporov m\u00f4\u017ee vyu\u017ei\u0165 len z\u00e1kazn\u00edk (fyzick\u00e1 osoba), ktor\u00e1 pri uzatv\u00e1ran\u00ed<br>a&nbsp;plnen\u00ed spotrebite\u013eskej zmluvy nekon\u00e1 v&nbsp;r\u00e1mci predmetu svojej podnikate\u013eskej \u010dinnosti,<br>zamestnania alebo povolania. Alternat\u00edvne rie\u0161enie sporov sa t\u00fdka len sporu medzi<br>z\u00e1kazn\u00edkom a&nbsp;prev\u00e1dzkovate\u013eom (pred\u00e1vaj\u00facim), ktor\u00e9ho hodnota presahuje 20 Eur,<br>vypl\u00fdvaj\u00faceho zo spotrebite\u013eskej zmluvy uzatvorenej na dia\u013eku, pri\u010dom spotrebite\u013e sa pred<br>podan\u00edm n\u00e1vrhu preuk\u00e1zate\u013ene mus\u00ed pok\u00fasi\u0165 vyrie\u0161i\u0165 spor komunik\u00e1ciou s&nbsp;pred\u00e1vaj\u00facim.<br>Podanie n\u00e1vrhu na za\u010datie alternat\u00edvneho rie\u0161enia sporu u&nbsp;miestne a&nbsp;vecne pr\u00edslu\u0161n\u00e9ho<br>subjektu nevylu\u010duje u&nbsp;spotrebite\u013ea mo\u017enos\u0165 dom\u00e1ha\u0165 sa svojich pr\u00e1v aj s\u00fadnou cestou.<br>N\u00e1klady spojen\u00e9 s&nbsp;uplatnen\u00edm spotrebite\u013esk\u00fdch pr\u00e1v prostredn\u00edctvom alternat\u00edvneho rie\u0161enia<br>sporov zn\u00e1\u0161a ka\u017ed\u00e1 so str\u00e1n samostatne.<br>Org\u00e1nom dozoru a vecne pr\u00edslu\u0161n\u00fdm subjektom na alternat\u00edvne rie\u0161enie spotrebite\u013esk\u00fd&nbsp;&nbsp;<br>sporov s&nbsp;ROVER GROUP s.r.o., so s\u00eddlom: Kostoln\u00e9 n\u00e1mestie 9\/3, 071 01 Michalovce, I\u010cO:<br>51293188, je Slovensk\u00e1 obchodn\u00e1 in\u0161pekcia, In\u0161pektor\u00e1t SOI pre Ko\u0161ick\u00fd kraj, Vr\u00e1tna 3, P.<br>O. BOX A-35, 040 65 Ko\u0161ice 1, tel. \u010d.&nbsp; 055\/7290705, 055\/6227655, alebo in\u00e1 pr\u00edslu\u0161n\u00e1<br>opr\u00e1vnen\u00e1 pr\u00e1vnick\u00e1 osoba zap\u00edsan\u00e1 v zozname subjektov alternat\u00edvneho rie\u0161enia sporov<br>vedenom Ministerstvom hospod\u00e1rstva Slovenskej republiky (zoznam je dostupn\u00fd na<br>str\u00e1nke&nbsp;www.mhsr.sk). Z\u00e1kazn\u00edk m\u00e1 pr\u00e1vo vo\u013eby, na ktor\u00fd z uveden\u00fdch subjektov<br>alternat\u00edvneho rie\u0161enia spotrebite\u013esk\u00fdch sporov sa obr\u00e1ti.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">\u010cl. IX.<\/h2>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Ochrana osobn\u00fdch \u00fadajov<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Prev\u00e1dzkovate\u013e sprac\u00fava osobn\u00e9 \u00fadaje z\u00e1kazn\u00edkov v&nbsp;s\u00falade so z\u00e1konom \u010d. 101\/2000 Zb. o<br>ochrane osobn\u00fdch \u00fadajov, v znen\u00ed neskor\u0161\u00edch predpisov.<br>Podrobnosti o&nbsp;sprac\u00favan\u00ed osobn\u00fdch \u00fadajov s\u00fa zverejnen\u00e9 na podstr\u00e1nke webovej str\u00e1nky<br>prev\u00e1dzkovate\u013ea www.andaman.sk pod n\u00e1zvom Ochrana osobn\u00fdch \u00fadajov, spolu<br>s&nbsp;inform\u00e1ciami o&nbsp;pou\u017eit\u00ed cookies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">\u010cl. X.<br>Z\u00e1vere\u010dn\u00e9 ustanovenia<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Na zmluvn\u00e9 vz\u0165ahy (ako aj \u010fal\u0161ie pr\u00e1vne vz\u0165ahy, ktor\u00e9 m\u00f4\u017eu zo\u00a0zmluvn\u00e9ho vz\u0165ahu<br>vyplyn\u00fa\u0165) s\u00a0fyzick\u00fdmi osobami, ktor\u00e9 pri uzatv\u00e1ran\u00ed zmluvy pod\u013ea t\u00fdchto VOP nekonaj\u00fa<br>v\u00a0r\u00e1mci predmetu svojej podnikate\u013eskej \u010dinnosti, sa vz\u0165ahuj\u00fa okrem v\u0161eobecn\u00fdch ustanoven\u00ed<br>z\u00e1kona \u010d.40\/1964 Zb. Ob\u010diansky z\u00e1konn\u00edk v\u00a0znen\u00ed neskor\u0161\u00edch predpisov, aj osobitn\u00e9 predpisy,<br>najm\u00e4 z\u00e1kon \u010d. 102\/2014 Z. z.o ochrane spotrebite\u013ea pre predaji tovaru alebo poskytnut\u00ed<br>slu\u017eieb na\u00a0z\u00e1klade zmluvy uzavretej na\u00a0dia\u013eku alebo zmluvy uzavretej mimo prev\u00e1dzkov\u00fdch<br>priestorov pred\u00e1vaj\u00faceho a\u00a0z\u00e1kon \u010d. 250\/2007 Z.z. o\u00a0ochrane spotrebite\u013ea.<br>Na zmluvn\u00e9 vz\u0165ahy (ako aj \u010fal\u0161ie pr\u00e1vne vz\u0165ahy, ktor\u00e9 m\u00f4\u017eu zo\u00a0zmluvn\u00e9ho vz\u0165ahu<br>vyplyn\u00fa\u0165) s\u00a0pr\u00e1vnick\u00fdmi osobami, resp. s\u00a0fyzick\u00fdmi osobami \u2013 podnikate\u013emi, sa vz\u0165ahuj\u00fa<br>ustanovenia z\u00e1kona \u010d. 513\/1991 Zb. Obchodn\u00fd z\u00e1konn\u00edk v\u00a0platnom znen\u00ed.<br>Tieto VOP nadob\u00fadaj\u00fa platnos\u0165 a\u00a0\u00fa\u010dinnos\u0165 d\u0148om 18.12.2025<br>V\u00a0Michalovciach d\u0148a 18.12.2025<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Obchodn\u00e1 spolo\u010dnos\u0165:ROVER GROUP s.r.o.,S\u00eddlo: Kostoln\u00e9 n\u00e1mestie 9\/3, 071 01 MichalovceI\u010cO: 51&nbsp;293&nbsp;188DI\u010c: 2120664436e-mail: info@andamam.skTel.: +421&nbsp;917&nbsp;500 035zap\u00edsan\u00e1 v&nbsp;obchodnom registri Mestsk\u00e9ho s\u00fadu Ko\u0161ice, Oddiel: Sro, vlo\u017eka \u010d. : 43046\/Vpre predaj produktov a&nbsp;slu\u017eieb prostredn\u00edctvom on-line obchodu umiestnen\u00e9ho na internetovejadrese www.andaman.sk( \u010falej len \u201eprev\u00e1dzkovate\u013e\u201c ) \u010cl. 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